ItsToday Tech How To's & Guides If you are having trouble connecting to Telegram on your PC or smartphone, there are a few things you can try to resolve the issue.
First, make sure that your device is connected to the internet and that you have a strong and stable connection. Check to see if other apps or websites are working properly on your device.
Next, try restarting the Telegram app or your device. Sometimes, simply restarting can fix connection issues.
If the problem persists, try clearing the cache and data of the Telegram app on your smartphone. On your PC, try clearing the cache and cookies of your web browser.
If none of these steps work, you may need to check for any updates to Telegram and your operating system. Make sure that you have the latest version of both installed.
Telegram Not Connecting on the iPhone
If you’re having trouble connecting to Telegram on your iPhone, there are several things you can try to fix the issue.
First, make sure that your iPhone is connected to the internet and that you have a strong and stable connection. You can check this by opening other apps or websites that require an internet connection.
Next, try restarting the Telegram app or force-closing it. Double-tap the home button and swipe up on the Telegram app to close it. Then, reopen the app and see if it connects.
If the problem persists, try clearing the cache and data of the Telegram app. To do this, go to Settings > General > iPhone Storage > Telegram and select “Offload App” or “Delete App”. Then, reinstall the app from the App Store.
Another solution is to check for any available updates for your iPhone and for the Telegram app. To check for updates, go to Settings > General > Software Update and then open the App Store and search for Telegram to see if any updates are available.
If none of these solutions work, you may want to contact Telegram’s support team for further assistance. They can help you troubleshoot the issue and provide specific solutions for your iPhone.
- Open “Settings” on your iPhone.
- Go down until you find “Telegram” on the list of apps.
- Toggle the “Background App Refresh” switch.
- Enable the “Cellular Data” option.
Another solution you can try is to delete Telegram and install it again. Follow the steps below to find out how it’s done:
- Find “Telegram” on your home screen and long-press it.
- Select “Remove App” on the pop-up menu.
- Choose “Delete App.”
- Tap on “Delete” again.
- Go to the “App Store.”
- Tap on your “profile picture” in the screen’s upper-right corner.
- Select the “Purchased” tab.
- Locate “Telegram” on the list of apps.
- Tap on the “cloud” icon on the right side.
Now that you’ve reinstalled Telegram, you can sign in to your account again. The connection issue should be fixed.
The app also might not connect because you’re using an older version. Here’s how you can check if you need to update Telegram on your iPhone:
- Open the “App Store” on your iPhone.
- Go to your “profile picture” in the upper-right corner.
- Locate “Telegram” on the list of apps.
- If you can see the “Update” button next to it, tap on it and wait a few seconds.
Telegram Not Connecting on an Android Device
To fix Telegram not connecting on an Android device, try checking your internet connection, restarting the app, clearing cache and data, and checking for updates. If these solutions don’t work, try uninstalling and reinstalling the app or contacting Telegram support.
- Go to “Settings” on your Android.
- Proceed to “Apps” on the menu, and go to “Manage Apps.”
- Locate “Telegram” on the list of apps.
- Select “Clear Data” at the bottom of your screen.
- Tap “Clear all data” and “Clear cache” on the pop-up menu.
- Confirm that you want to do this by selecting “OK.”
Once the data and the cache are cleared, you must sign in to your Telegram account again. While in the “Telegram” section of your Android’s “Settings,” ensure the app has all the necessary permissions. Even though you had already given Telegram permissions when you first installed the app, it’s possible that some of them were revoked due to an error. Here’s what you need to do:
- In the “Telegram” tab, go to “App permissions.”
- Ensure the “Contacts” and the “Storage” options are enabled.
- Go back to “Telegram” and tap on “Other permissions.”
- Make sure all the necessary permissions are enabled.
You should also check the app settings within Telegram. This is how it’s done:
- Open “Telegram” on your Android.
- Tap on the “three horizontal lines” in the upper-left corner of your screen.
- Select “Settings” on the menu.
- Go to “Data and Storage.”
- Proceed to “Automatic Media Download.”
- Make sure the “When using mobile data,” “When connected on Wi-Fi,” and “When roaming” options are all enabled.
You might also need to update the app. Here’s how it’s done on an Android:
- Open “Google Play” on your Android.
- Tap on your “profile picture” in the upper-right corner of your screen.
- Navigate to “Manage apps & device.”
- Find “Telegram” on the list of apps.
- If there’s an “Update” option next to it, tap on it and wait a couple of seconds.
Telegram Not Connecting on a PC
To fix Telegram not connecting on a PC, try checking your internet connection, restarting the app or web browser, clearing cache and cookies, and checking for updates. If these solutions don’t work, try uninstalling and reinstalling the app or contacting Telegram support.
- Open “Google Chrome.”
- Click on the “three dots” in the upper-right corner.
- Select “More tools” and then click “Clear browsing data.” This will take you to a new window.
- Choose the “time range.” You can clear the cache from the previous hour or select “All time” and clear everything.
- Make sure “Browsing history,” “Cookies and other site data,” and “Cached images and files” are all checked.
- Click on the “Clear data” button.
Another solution you can try is to download the Telegram desktop app. The Telegram desktop app has been known to cause fewer problems with connectivity than the web app.
Finally, if none of these solutions are helping you, the last thing to try is to restart your PC.
Telegram Not Connecting Without a VPN
If you’re unable to connect to Telegram without using a VPN, it’s possible that your internet service provider (ISP) is blocking access to the app. In this case, using a VPN can help bypass the block. However, it’s recommended to use a reputable VPN service to ensure your privacy and security. You can also try contacting your ISP to ask if they are blocking Telegram and if there is a solution to the issue.
- Open the “Telegram” app on your phone.
- Tap on the “three horizontal lines” in the upper-left corner of your screen.
- Proceed to “Data and Storage” on the menu.
- Select the “Proxy” tab.
- Find the “Use a proxy server” option and disable it.
Telegram not connecting is a frustrating but common issue, typically due to an unstable internet connection. Thankfully, the Telegram connection problem can be easily solved, and plenty of ways exist to help solve the problem. Once you’ve reconnected your Telegram account, you can go back to chatting with your friends.
Have you ever had the issue of Telegram not connecting? What did you do to fix it? Tell us in the comments section below.
